Livindi: Most Comprehensive
Pros
- Affordable
- Variety of sensors, including bed sensor and activity tracker
- Access to telehealth
- 30-day return window
- Wi-Fi or cellular options
- Self installation
Cons
- Emergency button isn't professionally monitored
- More than one hour of closed captioning for video calls costs extra
What NCOA Said
The Livindi home monitoring system works well for people who want to participate in their own health monitoring, as some of the devices, like the weight scale and blood pressure monitor, require users to take their own daily measurements. That said, many of the sensors, like the motion and door monitors, work passively in the background of daily life.
Artificial intelligence (AI) records and learns from the user's patterns of daily behavior, sending notifications through the Livindi Helper app to caregivers when something changes.
Tablet and Accessories
The Livindi system comes with a LivindiPad tablet, which doubles as a digital photo frame and supports video calling with friends, family members, and Livindi telehealth providers. The monthly subscription fee covers up to an hour of closed captioning for video calls. If you need more than an hour of closed captions per month, you can purchase additional time.
One of the settings available on the LivindiPad is auto answer, which allows video calls to be picked up automatically without needing to tap the screen to answer. Video calls will also go through automatically if the user doesn't answer within a certain amount of time.
Accessories that can be bought as add-ons to your system include a weight scale, blood pressure monitor, pulse oximeter, and a smartwatch. We also liked the option to add a sleep monitor to your system.
Livindi is the only home monitoring service we've found with a bed sensor that tracks sleep quality, bed exit and entrance, heart rate, and respiration rate. — NCOA, "5 Best Monitoring Systems for Older Adults (2025)"
Livindi also sells an activity tracker that makes it easy to track health vitals like body temperature, blood oxygen level, and heart rate variability.
Livindi Helper App
We created an account for the Livindi Helper app to explore its features. The app is nicely organized, and the home screen includes a large colored status icon in the center. If the icon turns red, something requires attention. — NCOA
Tapping the icon brings you to a timeline of events, including sensor and tablet activity. A panel at the top of the screen displays the home's current temperature and humidity levels, and the resident's most recent activity. If you prefer to visualize activity data through graphs, tap the Charts icon on the home screen.
Caregivers can also use the Livindi Helper app to set appointment and medication reminders, upload family photos, place video calls, chat with other caregivers, and manage their app permissions, or contact the Livindi concierge service with any questions or concerns.
Cost
Livindi sells two equipment bundles:
- Livindi Studio: A LivindiPad Tablet, three door sensors, one multisense sensor, and one call button for $349 (Wi-Fi only) or $449 (Wi-Fi and LTE cellular)
- Livindi Home: A LivindiPad Tablet, four door sensors, two motion sensors, and one call button for $449 (Wi-Fi only) or $549 (Wi-Fi and LTE cellular)
Or, you can buy equipment individually to get exactly what you need. The LivindiPad Tablet costs $199 (Wi-Fi only) or $299 (Wi-Fi and LTE cellular), and individual sensors start at $29.
Customer Service
Livindi offers a 30-day return period and a one-year warranty. Multiple tutorial videos are available to help during the setup process.
Customer Reviews
All of the reviewers praise the quality of Livindi devices and the company's customer service. The Livindi Helper app also has a solid five-star rating on the Apple App Store.
About This Review
NCOA's team spent more than 2,500 hours conducting in-depth research and hands-on testing of medical alert systems. During their process, they engaged in ongoing independent research, consulted with licensed adult caregivers and doctors specializing in older adult care, mystery shopped 13 brands, surveyed 1,000 medical alert system users, and tested 32 systems.
The original article reviewed five home monitoring systems. Each was given a category designation based on its strengths:
- Livindi — Most Comprehensive
- EnvoyatHome — Least Invasive
- Rest Assured — Best Professional Camera Monitoring
- Aloe Care Health — Faster Fall Detection
- SMPL Alerts — Best for In-Home Caregivers
This page reproduces the Livindi section of NCOA's published review for reference. The original article was published by the National Council on Aging on September 23, 2024. The original URL is no longer active; an archived version is available at the Wayback Machine. All quoted text is attributed to NCOA. Livindi is listed as an NCOA partner.